{"id":18,"date":"2012-03-02T21:28:49","date_gmt":"2012-03-02T21:28:49","guid":{"rendered":"https:\/\/fontanagroup.com\/wp\/?page_id=18"},"modified":"2022-11-21T18:45:31","modified_gmt":"2022-11-21T18:45:31","slug":"franchise-analysis-mediation","status":"publish","type":"page","link":"https:\/\/fontanagroup.com\/?page_id=18","title":{"rendered":"Franchise Analysis &#038; Market Studies"},"content":{"rendered":"<p><div class=\"fusion-bg-parallax\" data-bg-align=\"center center\" data-direction=\"down\" data-mute=\"false\" data-opacity=\"100\" data-velocity=\"-0.3\" data-mobile-enabled=\"false\" data-break_parents=\"0\" data-bg-image=\"https:\/\/fontanagroup.com\/wp-content\/uploads\/starting-a-car-dealership.jpg\" data-bg-repeat=\"false\" ><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-parallax-down nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-image:url(&quot;https:\/\/fontanagroup.com\/wp-content\/uploads\/starting-a-car-dealership.jpg&quot;);--awb-background-size:cover;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-padding-top:0%;--awb-padding-bottom:0%;--awb-bg-size:cover;--awb-margin-top:0px;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-1 fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:#ffffff;--awb-margin-top:70px;--awb-margin-bottom:-70px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-sep-color:#ffffff;\"><div class=\"title-sep-container title-sep-container-left\"><div class=\"title-sep sep-double sep-solid\" style=\"border-color:#ffffff;\"><\/div><\/div><span class=\"awb-title-spacer\"><\/span><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:46;line-height:1.25;\">Franchise Analysis &amp; Market Studies<\/h2><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep-double sep-solid\" style=\"border-color:#ffffff;\"><\/div><\/div><\/div><div class=\"fusion-section-separator section-separator waves-opacity fusion-section-separator-1\" style=\"--awb-spacer-padding-top:21.09375%;--awb-svg-margin-left:0;--awb-svg-margin-right:0;--awb-sep-font-size:0;--awb-sep-line-height:0;\"><div class=\"fusion-section-separator-svg\"><svg class=\"fusion-waves-opacity-candy\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" viewBox=\"0 0 1024 216\" preserveAspectRatio=\"none\" fill=\"rgba(255,255,255,1)\"><path class=\"st0\" d=\"M0 216.068h1024l.1-105.2c-14.6-3.2-30.2-5.8-47.1-7.6-178.6-19.6-279.5 56.8-464.3 41.3-206.5-17.2-248.4-128.8-455-143.8-19-1.3-38.3-.2-57.7.3v215z\"\/>\n\t\t\t\t\t\t\t\t\t\t<path class=\"st1\" d=\"M0 20.068v196.144h1024v-79.744c-22.7-6.4-47.9-11.4-76.2-14.6-178.6-19.8-272.2 53.9-457.1 38.4-206.6-17.2-197.3-124.7-403.9-139.8-27.2-2-56.6-2-86.8-.4z\"\/>\n\t\t\t\t\t\t\t\t\t\t<path class=\"st2\" d=\"M0 216.212h1024v-35.744c-45.1-15.4-95.2-27.7-150-33.7-178.6-19.8-220.6 46.8-405.4 31.3-206.6-17.2-197.8-114.7-404.4-129.7-20.4-1.5-42-2-64.2-1.7v169.544z\"\/>\n\t\t\t\t\t\t\t\t\t\t<path class=\"st3\" d=\"M0 216.312h1024v-3.044c-50.8-17.1-108.7-30.7-172.7-37.9-178.6-19.8-220 36.8-404.9 21.3-206.6-17.2-228-126.5-434.5-141.6-3.9-.3-7.9-.5-11.9-.7v161.944z\"\/>\n\t\t\t\t\t\t\t\t\t<\/svg><\/div><div class=\"fusion-section-separator-spacer\"><div class=\"fusion-section-separator-spacer-height\"><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-1\"><p>This area of franchise law is extremely complex. There are 42 states that have specific laws relating to franchised dealership issues, and each state has only a handful of law firms that specialize in these services. Fontana has worked with many of these law firms who regularly seek our assistance in their automobile cases. We are sought after because of our understanding of the issues and the complexity of presenting compelling economic data and analysis that can withstand the scrutiny of a trial.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:-50px;--awb-margin-bottom:-30px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-rotating fusion-animate-once fusion-title-bounceIn fusion-title-size-one\" style=\"--awb-text-color:#564319;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-sep-color:#564319;\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:60;line-height:1.25;\"><span class=\"fusion-animated-text-prefix\"><\/span>  <span class=\"fusion-animated-text-postfix\"><\/span><\/h1><\/div><div class=\"fusion-title title fusion-title-3 fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:#564319;--awb-margin-top:-25px;--awb-margin-bottom:-10px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-sep-color:#564319;\"><h3 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:26;--minFontSize:26;line-height:1.3;\"><h3 style=\"font-weight: 400;\">Site Analysis<\/h3>\n<h3><br style=\"font-weight: 400;\" \/><br \/><\/h3>\n<h3>\u00a0<\/h3><\/h3><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container\"><div class=\"title-sep sep-double sep-solid\" style=\"border-color:#564319;\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-2\"><p><strong>Market Potential\/Demographic Analysis<\/strong><\/p>\n<ul>\n<li>While there may always be (manufacturers may always believe there is) room for improvement, what\u2019s the realistic market potential for a dealership?<\/li>\n<li>Will a major investment pay for itself with increased business?<\/li>\n<li>When considering the purchase of a dealership, how much can you really expect to improve over the existing sales level?<\/li>\n<\/ul>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last fusion-animated\" style=\"--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );\" data-animationType=\"fadeInUp\" data-animationDuration=\"0.3\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-image-element in-legacy-container\" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"600\" height=\"400\" title=\"20200124_business-analysis_87176\" src=\"https:\/\/fontanagroup.com\/wp-content\/uploads\/20200124_business-analysis_87176.jpg\" alt class=\"img-responsive wp-image-1025\" srcset=\"https:\/\/fontanagroup.com\/wp-content\/uploads\/20200124_business-analysis_87176-200x133.jpg 200w, https:\/\/fontanagroup.com\/wp-content\/uploads\/20200124_business-analysis_87176-400x267.jpg 400w, https:\/\/fontanagroup.com\/wp-content\/uploads\/20200124_business-analysis_87176.jpg 600w\" sizes=\"(max-width: 1000px) 100vw, 600px\" \/><\/span><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-bottom:20px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-3\"><p>The Fontana Group has worked with clients in numerous industries to evaluate critical questions concerning the viability and desirability of business sites.  These studies have included optimal location analysis, traffic counts, gravity modeling, retail draw, and demographic desirability.  Our professionals have high expertise in understanding, accessing, and analyzing market data used by decision-makers across a multitude of industries.<\/p>\n<p><b>The Fontana Group has extensive experience evaluating market potential, using analyses that consider the demographics of the market, levels of competition, buyer behavior patterns, and other relevant factors.<\/b><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-section-separator section-separator triangle fusion-section-separator-2\" style=\"--awb-border:1px solid #564319;--awb-spacer-height:calc( 1px * 2 );--awb-svg-margin-left:0;--awb-svg-margin-right:0;--awb-icon-color:#ffffff;\"><div class=\"fusion-section-separator-svg\"><div class=\"divider-candy both\" style=\"background-color:#564319;border:1px solid #564319;\"><\/div><\/div><div class=\"fusion-section-separator-spacer\"><div class=\"fusion-section-separator-spacer-height\"><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:40px;--awb-margin-bottom:30px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first fusion-animated\" style=\"--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;\" data-animationType=\"fadeInUp\" data-animationDuration=\"0.3\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-image-element in-legacy-container\" style=\"--awb-margin-top:10px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none\"><img decoding=\"async\" width=\"1000\" height=\"667\" title=\"Customer segment analysis for marketing or advertising, target audience, consumer or user group, demographic data or profile to target concept, business team analyzing customer segment pie chart.\" src=\"https:\/\/fontanagroup.com\/wp-content\/uploads\/demographicmarketing.jpeg\" alt class=\"img-responsive wp-image-1087\" srcset=\"https:\/\/fontanagroup.com\/wp-content\/uploads\/demographicmarketing-200x133.jpeg 200w, https:\/\/fontanagroup.com\/wp-content\/uploads\/demographicmarketing-400x267.jpeg 400w, https:\/\/fontanagroup.com\/wp-content\/uploads\/demographicmarketing-600x400.jpeg 600w, https:\/\/fontanagroup.com\/wp-content\/uploads\/demographicmarketing-800x534.jpeg 800w, https:\/\/fontanagroup.com\/wp-content\/uploads\/demographicmarketing.jpeg 1000w\" sizes=\"(max-width: 1000px) 100vw, 600px\" \/><\/span><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last\" style=\"--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-4 fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:#564319;--awb-margin-top:-40px;--awb-margin-bottom:-10px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-sep-color:#564319;\"><h3 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:26;--minFontSize:26;line-height:1.3;\"><h3 style=\"font-weight: 400;\">Market Potential\/Demographic Analysis<\/h3>\n<h3><br style=\"font-weight: 400;\" \/><br \/><\/h3>\n<h3>\u00a0<\/h3><\/h3><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container\"><div class=\"title-sep sep-double sep-solid\" style=\"border-color:#564319;\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-4\"><p>While there may always be (manufacturers may always believe there is) room for improvement, what\u2019s the realistic market potential for a dealership?  Will a major investment pay for itself with increased business?  When considering the purchase of a dealership, how much can you really expect to improve over the existing sales level? <\/p>\n<p> The Fontana Group has extensive experience evaluating market potential, using analyses that consider the demographics of the market, levels of competition, buyer behavior patterns, and other relevant factors.<\/p>\n<ul>\n<\/ul>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-7 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-section-separator section-separator triangle fusion-section-separator-3\" style=\"--awb-border:1px solid #564319;--awb-spacer-height:calc( 1px * 2 );--awb-svg-margin-left:0;--awb-svg-margin-right:0;--awb-icon-color:#ffffff;\"><div class=\"fusion-section-separator-svg\"><div class=\"divider-candy both\" style=\"background-color:#564319;border:1px solid #564319;\"><\/div><\/div><div class=\"fusion-section-separator-spacer\"><div class=\"fusion-section-separator-spacer-height\"><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-equal-height-columns\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:50px;--awb-margin-bottom:-10px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-image-element fusion-no-medium-visibility fusion-no-large-visibility in-legacy-container\" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-3 hover-type-none\"><img decoding=\"async\" width=\"1000\" height=\"667\" title=\"Customer review satisfaction feedback survey concept.\" src=\"https:\/\/fontanagroup.com\/wp-content\/uploads\/customersatisfaction.jpeg\" alt class=\"img-responsive wp-image-1088\" srcset=\"https:\/\/fontanagroup.com\/wp-content\/uploads\/customersatisfaction-200x133.jpeg 200w, https:\/\/fontanagroup.com\/wp-content\/uploads\/customersatisfaction-400x267.jpeg 400w, https:\/\/fontanagroup.com\/wp-content\/uploads\/customersatisfaction-600x400.jpeg 600w, https:\/\/fontanagroup.com\/wp-content\/uploads\/customersatisfaction-800x534.jpeg 800w, https:\/\/fontanagroup.com\/wp-content\/uploads\/customersatisfaction.jpeg 1000w\" sizes=\"(max-width: 1000px) 100vw, 600px\" \/><\/span><\/div><div class=\"fusion-title title fusion-title-5 fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:#564319;--awb-margin-top:-50px;--awb-margin-bottom:-10px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-sep-color:#564319;\"><h3 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:26;--minFontSize:26;line-height:1.3;\"><h3 style=\"font-weight: 400;\">Customer Satisfaction Analysis<\/h3>\n<h3><br style=\"font-weight: 400;\" \/><br \/><\/h3>\n<h3>\u00a0<\/h3><\/h3><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container\"><div class=\"title-sep sep-double sep-solid\" style=\"border-color:#564319;\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-5\"><p>Customer satisfaction has become a point of emphasis by many manufacturers.  While an admirable goal, it has also been used as the basis for discriminating between dealerships, termination, denial of new points, and the awarding of bonuses.  We have analyzed customer satisfaction and delved into the critical issues:  <\/p>\n<\/p>\n<ul>\n<li><span style=\"color: var(--body_typography-color); font-family: var(--body_typography-font-family); font-size: var(--body_typography-font-size); font-style: var(--body_typography-font-style,normal); letter-spacing: var(--body_typography-letter-spacing);\">Are the responses representative of the customers as a whole?<\/span><\/li>\n<li><span style=\"color: var(--body_typography-color); font-family: var(--body_typography-font-family); font-size: var(--body_typography-font-size); font-style: var(--body_typography-font-style,normal); letter-spacing: var(--body_typography-letter-spacing);\">Are the questions designed properly? <\/span><\/li>\n<li><span style=\"color: var(--body_typography-color); font-family: var(--body_typography-font-family); font-size: var(--body_typography-font-size); font-style: var(--body_typography-font-style,normal); letter-spacing: var(--body_typography-letter-spacing);\">What is the effect on a dealer when its competitors are cheating to get better scores? <\/span><\/li>\n<\/ul>\n<p><span style=\"color: var(--body_typography-color); font-family: var(--body_typography-font-family); font-size: var(--body_typography-font-size); font-style: var(--body_typography-font-style,normal); letter-spacing: var(--body_typography-letter-spacing);\">We can provide consultation on all of these issues and more, and a white paper we have written relating to customer satisfaction measurement is available for purchase<\/span><\/p>\n<ul>\n<\/ul>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last fusion-animated\" style=\"--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );\" data-animationType=\"fadeInUp\" data-animationDuration=\"0.3\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-image-element fusion-no-small-visibility in-legacy-container\" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-4 hover-type-none\"><img decoding=\"async\" width=\"1000\" height=\"667\" title=\"Customer review satisfaction feedback survey concept.\" src=\"https:\/\/fontanagroup.com\/wp-content\/uploads\/customersatisfaction.jpeg\" alt class=\"img-responsive wp-image-1088\" srcset=\"https:\/\/fontanagroup.com\/wp-content\/uploads\/customersatisfaction-200x133.jpeg 200w, https:\/\/fontanagroup.com\/wp-content\/uploads\/customersatisfaction-400x267.jpeg 400w, https:\/\/fontanagroup.com\/wp-content\/uploads\/customersatisfaction-600x400.jpeg 600w, https:\/\/fontanagroup.com\/wp-content\/uploads\/customersatisfaction-800x534.jpeg 800w, https:\/\/fontanagroup.com\/wp-content\/uploads\/customersatisfaction.jpeg 1000w\" sizes=\"(max-width: 1000px) 100vw, 600px\" \/><\/span><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-9 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-section-separator section-separator triangle fusion-section-separator-4\" style=\"--awb-border:1px solid #564319;--awb-spacer-height:calc( 1px * 2 );--awb-svg-margin-left:0;--awb-svg-margin-right:0;--awb-icon-color:#ffffff;\"><div class=\"fusion-section-separator-svg\"><div class=\"divider-candy both\" style=\"background-color:#564319;border:1px solid #564319;\"><\/div><\/div><div class=\"fusion-section-separator-spacer\"><div class=\"fusion-section-separator-spacer-height\"><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-10 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:40px;--awb-margin-bottom:-30px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-12 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first fusion-animated\" style=\"--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;\" data-animationType=\"fadeInUp\" data-animationDuration=\"0.3\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-image-element in-legacy-container\" style=\"--awb-margin-top:20px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-5 hover-type-none\"><img decoding=\"async\" width=\"1000\" height=\"629\" title=\"handshaking in office\" src=\"https:\/\/fontanagroup.com\/wp-content\/uploads\/franchiseagreement.jpeg\" alt class=\"img-responsive wp-image-1089\" srcset=\"https:\/\/fontanagroup.com\/wp-content\/uploads\/franchiseagreement-200x126.jpeg 200w, https:\/\/fontanagroup.com\/wp-content\/uploads\/franchiseagreement-400x252.jpeg 400w, https:\/\/fontanagroup.com\/wp-content\/uploads\/franchiseagreement-600x377.jpeg 600w, https:\/\/fontanagroup.com\/wp-content\/uploads\/franchiseagreement-800x503.jpeg 800w, https:\/\/fontanagroup.com\/wp-content\/uploads\/franchiseagreement.jpeg 1000w\" sizes=\"(max-width: 1000px) 100vw, 600px\" \/><\/span><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-13 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last\" style=\"--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-6 fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:#564319;--awb-margin-top:-3px;--awb-margin-bottom:-10px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-sep-color:#564319;\"><h3 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:26;--minFontSize:26;line-height:1.3;\"><h3 style=\"font-weight: 400;\">Franchise Agreement<\/h3>\n<h3><br style=\"font-weight: 400;\" \/><br \/><\/h3>\n<h3>\u00a0<\/h3><\/h3><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container\"><div class=\"title-sep sep-double sep-solid\" style=\"border-color:#564319;\"><\/div><\/div><\/div><div class=\"fusion-text fusion-text-6\"><p>Dealer agreements are generally one-sided with little or no allowance for operator input.  Manufacturers often load agreements with terms that are either vague or knowingly impossible to satisfy.  While the legality of the contract can only be assessed by a legal professional, we have evaluated the economic reasonableness of various provisions that manufacturers have attempted to assert in contracts.  Some of these terms can have a profound impact upon the well-being or even survival of a dealership.<\/p>\n<ul>\n<\/ul>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-bg-parallax\" data-bg-align=\"center center\" data-direction=\"up\" data-mute=\"false\" data-opacity=\"100\" data-velocity=\"-0.3\" data-mobile-enabled=\"false\" data-break_parents=\"0\" data-bg-image=\"https:\/\/fontanagroup.com\/wp-content\/uploads\/2020\/03\/Untitled-34.jpg\" data-bg-repeat=\"false\" ><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-11 fusion-parallax-up nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-image:url(&quot;https:\/\/fontanagroup.com\/wp-content\/uploads\/2020\/03\/Untitled-34.jpg&quot;);--awb-background-size:cover;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:150px;margin-bottom:150px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-12 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-15 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-padding-top:0%;--awb-padding-bottom:0%;--awb-bg-size:cover;--awb-margin-top:0px;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-section-separator section-separator triangle fusion-section-separator-5\" style=\"--awb-border-bottom:1px solid #564319;--awb-spacer-height:1px;--awb-svg-margin-left:0;--awb-svg-margin-right:0;--awb-icon-color:#ffffff;\"><div class=\"fusion-section-separator-svg\"><div class=\"divider-candy-arrow bottom\" style=\"top:0px;border-top-color: #564319;\"><\/div><div class=\"divider-candy bottom\" style=\"bottom:-21px;border-bottom:1px solid #564319;border-left:1px solid #564319;\"><\/div><\/div><div class=\"fusion-section-separator-spacer\"><div class=\"fusion-section-separator-spacer-height\"><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-18","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Franchise Analysis &amp; 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